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My Baggage is a highly rated door-to-door shipping service, trusted by over 200,000 customers, and rated 4.4 out of 5 based on over 25,000 reviews from multiple sources online. Most customers rate My Baggage either 4 or 5 stars.
My Baggage is commonly used by those moving abroad, or students who are studying overseas.
Sentiment: VERY POSITIVEScores gathered from across the web, plus reviews posted directly here.
Most customers rate My Baggage 4 and 5 stars.
Scores last updated in June 2026 and maintained regularly.
Showcasing a mixture of top reviews published by My Baggage customers across multiple sources, including Trustpilot, Google, Sirelo, this space and others. Reviews posted here appear first - filter by the kind of move that sounds like yours.
"Moving all my boxes from England to Northern Ireland when relocating for work. Fantastic service, really convenient."
"Really straightforward way to send boxes across the world! My Baggage were able to collect everything from my house and send it to my new place in NZ - it was a huge help!"
"Moving back home from Canada to Wales, this service was the best way to get everything back. I booked on their website and didn't have to take two extra bags with me on the flight home, so it was really useful."
"From the pickup, to the tracking, to the delivery of my package, it was all done smoothly and in good time. I will definitely be using the service again, thank you."
"Excellent service, information and advice all the way. Very happy with the service and the customer approach. Thank you."
"Five stars! They were the least expensive and the best service. All arrived as expected and in great shape. Plus I could track the items all the way. Definitely recommend them and will use them again."
"Trustful and value for money. Pickup and delivery on time. Parcel arrived in good condition even under heavy rainfall."
"Very fast. Asked them questions before doing the transaction and they never failed to respond quickly. Great stuff."
"It provided the service I required, in a fast way. I will use them if they keep providing this service."
"No problems or delays. Pick up and drop off were smooth and they delivered in the window they said they would. All of our belongings were in good condition when we received them."
"Collected on time, delivered on time and in one piece."
"I thought this would be a simple four-step process as per the website, and as my first time ever shipping anything I thought it would be easier. Take notice of the warning that anything over 35kg or numerous items can be held up at Spanish customs - I've had to supply a lot of documents as we're staying more than 90 days."
"Efficient and prompt. Made my life easy."
"Perfect and seamless as always, door to door, Berkeley CA to Paris France, this time with FedEx as the carrier. I've used My Baggage many times and intend to continue doing so. Do pay attention to the customs forms and rules that My Baggage explains clearly, and be available for communication during transit."
"It was sooo easy to use. The courier picked up on time and it was delivered from Perth, Australia to Cornwall, UK in 6 days. I will definitely recommend and use again."
"Everything was easy and fast! Pickup and delivery service was friendly and so helpful. I'm a student living abroad and this service saved me so much hassle moving between countries. I'd absolutely recommend it."
"Excellent baggage service from the UK to Australia. Communication was fantastic, with regular daily updates throughout the journey. The baggage was delivered swiftly and safely. I would definitely use this service again."
"I can't just say it's excellent, it's so much more. Very economical and efficient, and they work closely with DHL who were also kind and helpful at Spanish customs. Just be sure to follow their instructions. I sent 6 suitcases (170kg) and everything arrived perfectly."
"First time using My Baggage and I was very happy. My belongings shipped from Dubai back to London, quick and simple, with tracking throughout. I had my suitcase within 3 days."
"Efficient service sending clothes from the UK back to Australia within a week as I'd overpacked. Kept updated and informed at every step."
"Moving my suitcases at the same cost as my airline but without the airport complications, and door to door. Excellent, would do it again in a heartbeat."
"An extremely efficient service. Pickup was easy and the tracking kept me up to date the whole time. I now have a very happy daughter in New Zealand with her winter wardrobe!"
"Used three times now: NZ to UK, Norway to NZ, and UK to UK. Always collected when promised and delivered fast. Bag always in perfect condition. The process is effortless."
"Simply the best baggage transport service. Clear instructions, great tracking, and door to door delivery takes the stress out of extra luggage."
"I've used this company several times now and have always been impressed. The process is easy, communication is great, and they always show up on time. 10/10 every time."
"Look no further. Pickup is prompt, tracking is reliable and delivery is on time or early. Nothing damaged. I truly would not use any other company."
"Outstanding customer service by agent Michelle, who is professional, patient, and genuinely committed to making sure the customer is happy. I'll certainly be using My Baggage."
"Truly excellent service. The only thing that would make it better is if the pickup and delivery time could be a little more specific."
"Amazing from start to finish, delivered UK to Australia in 9 days. The only issue was the final FedEx delivery being left without notice. Aside from that, excellent."
"Customer service was excellent. We had a delayed pickup that was quickly fixed, and a customs issue in Europe that agent Ryan doggedly shepherded through."
"The whole situation was very easy. The cost was a bit more than expected, and there was some unexpected duty at the destination, but the service itself was smooth."
"The booking form was straightforward, but customs were a nightmare."
"Easy to book, useful packaging info, prompt collection and easy tracking. Two suitcases split in transit and the second was delayed, but communication from My Baggage and the courier was good."
"Easy to arrange the return of luggage I'd left by accident in Croatia. Kept up to date with its journey back to the UK and to me."
"Shipped luggage back to the US from the UK. Pickup and delivery just as promised. No problems, fast, and pricing very reasonable."
"My Baggage were fantastic. They got my items from Belfast to London quickly and without any fuss. Everything arrived safe and sound."
"Stress-free getting my items to Spain. Everything was clearly communicated and the customer service team were super helpful. Will be using again."
"Excellent service as ever, bags picked up in St Andrews one morning and delivered to London the next day."
"Great communications, fast service, no problems whatsoever from pickup to delivery. Highly recommend."
"Easier than other similar companies. Tracking was easy and the contents arrived even earlier than expected, which was very fast."
"From the US to France in 4 days. Everything went well, really easy and fast."
"Pickup was easy, delivery faster than expected, and it took a huge weight off my shoulders moving back to the States. Worth the cost."
"Outstanding service! Collected my suitcase in the UK on Thursday morning and delivered it to my home in Australia on Tuesday morning. All at a tiny fraction of what the airline were going to charge. Amazing!"
"Used this to get our daughter back from uni in Liverpool. Cheaper and easier than the airline. Door to door in 48 hours. All tracked. Highly recommend."
"Shipped a box with my saddle, riding boots, cap and gear from Sydney to my door in Tulsa, Oklahoma. Seamless. The box arrived in three days and in good shape."
"Brilliant service, both picking up and delivery. Highly recommended, especially for the students in your life who want to take more than a parent might think necessary!"
"I was going on holiday by train and couldn't manage a case as well as a walking stick. The courier arrived as planned and my luggage arrived at my destination before I did."
"We used the service in Munich, sending a souvenir bag home to California a few days before our return. The bag arrived the day after we got home. We plan to always do this so we can travel light."
"Excellent, fast and secure service. I had baggage shipped from the UK to the UAE, all completed within a week. Highly recommend."
"Delivery was hassle free. Parcel tracking was efficient and the parcel was delivered at the indicated time."
"I have consistently had an excellent experience and recommend them to everyone I know. Reliable, trustworthy, and they have always made the process incredibly easy. What started as a solution for moving has become a service I use regularly, even while travelling."
"Timely, courteous and professional service, from pick-up to delivery. Good communication throughout the process. Very happy customer. I will use again in 3 months for sure."
"Great experience, rapid, reliable, door to door. Reasonable price, baggage intact, will use again."
"Our packages actually arrived ahead of schedule. Other than one of the boxes failing, which was not My Baggage's fault, everything was fine. The booking process was very easy."
"Excellent service, user friendly. Easy to get a quote, affordable services and helpful staff on the phone if need be. Dates of delivery entirely respected. Highly recommend, stress free."
"I've used My Baggage at least 20 times. Each time my parcels arrived as promised, on time and at the correct location. I plan to continue using them for all my international moving needs."
"Posted on Wednesday and delivered on Thursday, Glasgow to London. Moving my daughter's things for starting university. Such super service. So impressed!"
"I'm a travel nurse and I use My Baggage to ship my supplies from hotel to hotel or hotel to home. Fantastic service every time, picked up and delivered on time. 10/10 recommend."
"Super easy to book, convenient and excellent door to door. We've used this for three years since my daughter started uni and wouldn't travel any other way."
"Good experience, collected the day after I applied and arrived two days later in Belfast, and the staff were lovely. The only issue was the boxes came back slightly crushed and a lampshade inside was broken."
"Great care was taken of my musical equipment, flight-cased amplifiers and sound processors, and although not covered by insurance for damage, it all arrived without a scratch."
"Everything from ordering to labelling, pickup and delivery went smoothly and at reasonable rates. We used this to take boxes up to our daughter's university halls rather than carry them ourselves."
"My experience was excellent. The boxes were picked up in the UK when they said and delivered to my coastal home on time. The boxes and contents were all intact."
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